FAQ
Most Asked Questions
What Does Your Question Relate To?
01. Solar street light
Q1：What should I do if the solar street light does not light up?
A1：If the solar street light does not light up, first check whether the solar panel is blocked and clean the dust and dirt on the surface of the panel; secondly check whether the battery is charged and replace the damaged battery; finally check whether the controller is working properly and replace the damaged controller.
Q2：What should I do if the brightness of the solar street light is not enough?
A2：Check whether the power of the solar panel is sufficient, and replace it with a panel with a higher power; check whether the light efficiency of the lamp is high enough, and replace it with a lamp with a higher light efficiency; check whether the capacity of the battery is sufficient, and replace it with a battery with a larger capacity.
Q3：What should I do if the battery life of solar street lights is short?
A3：Charge and discharge the battery regularly to extend the battery life; avoid over-discharging the battery and charge it in time when the power is less than 20%; choose good quality batteries to extend the battery life.
Q4：How much electricity can a solar street light generate?
A4：Different configurations will naturally result in different amounts of electricity and lighting duration. The configuration of solar street lights is generally determined by the local environment. Normally, when choosing solar street lights, the parameters of the solar street lights will be configured according to the actual local conditions.
Q5：Can solar street lights be installed in shaded areas?
A5：Solar street lights rely on sunlight for charging, so it is best to install them in sunny places. If they are installed in shaded areas, their charging efficiency and use effect may be affected.
Q6：Do solar street lights need regular maintenance in the later stage?
A6：Yes, solar street lights need regular maintenance, including cleaning solar panels, checking battery status, checking controller functions, etc., to ensure the normal operation of the street lights and extend their service life.
Q7：How do solar street lights work?
A7：Solar street lights absorb sunlight during the day through solar panels, convert it into electricity and store it in batteries. At night, the controller automatically turns on the LED lamps according to changes in ambient light and uses the stored electricity to provide lighting.
Q8：What are the main components of solar street lights?
A8：Solar street lights are mainly composed of solar panels, LED light sources, batteries, controllers and light poles. Solar panels are responsible for collecting sunlight, batteries store electricity, and controllers manage the charging and discharging process.
Q9：What are the requirements for the color temperature and color rendering index of solar street lights?
A9：The color temperature of solar street lights is usually selected between 4000K and 6000K to provide bright and natural light, suitable for night activities. The color rendering index (CRI) should be higher than 80 to ensure the true restoration of object colors and improve visual comfort.
Q10：How often do solar street lights need to be maintained?
A10：The maintenance of solar street lights is relatively simple, and it is usually recommended to check them every 6 months, including cleaning the solar panels, checking the battery status and the working condition of the lamps.
Q11：Can solar street lights work properly on cloudy or rainy days?
A11：Solar street lights can still work on cloudy or rainy days, but the lighting time and brightness may be affected. Well-designed systems can usually provide basic lighting in continuous rainy weather.
Q12：What is the service life of solar street lights?
A12：High-quality solar street lights usually have a service life of 5 to 10 years, depending on product quality and maintenance. The life of solar panels is generally 25 to 30 years, but their efficiency may gradually decrease.
Q13：What should I pay attention to when installing solar street lights?
A13：When installing, make sure that the solar panels are facing the direction of full sunlight and avoid obstructions. At the same time, the height and spacing of the lamps should be reasonably planned according to specific lighting needs to ensure uniform light coverage.
Q14：How is the anti-theft design of solar street lights?
A14：Many of our solar street lights feature an integrated design that encapsulates the battery and controller inside the light fixture, increasing theft resistance. In addition, the material and structure of the light pole should also be selected to be sturdy and durable to prevent theft or damage.
Q15：How cost-effective are solar street lights?
A15：Although the initial investment in solar street lights may be higher than traditional street lights, their low energy consumption, low maintenance costs and long service life can significantly reduce operating costs and electricity bills in the long run.
Q16：How does solar street light work?
A16：During the day, photovoltaic modules capture energy from the sun and store it in batteries using our Power365 technology. At night： the battery releases the stored solar energy to power the LED lights. Our solar street light system can ensure that solar street lights can light up every day regardless of weather conditions.
Q17：Benefits of solar street lights?
A17：Solar street lights are more competitive than grid lighting because they are easy to install, do not require cables, do not require electrical cabinets, and can operate autonomously. 100% solar energy, no need to connect to the grid, high availability. Powerful solar lighting, equivalent to the grid. No maintenance required for 10 years. Quick and easy installation. No need to pay electricity bills anymore! Withstands the most extreme weather conditions (wind resistance EN40 and high temperature resistance). Green and environmentally friendly.
Q18：How to choose the system voltage 12V or 24V for solar street lights?
A18：We use high voltage and low current technical solutions to reduce the working current, thereby improving the energy utilization of the system, so we only use 12V or 24V systems, not 3.2V or 6.4V systems. At the same time, it mainly focuses on the working power of the light source. If the working power is relatively large, we will use 24V otherwise we will use 12V system.
02. LED Street Light
Q1：For the same power, why do different suppliers provide different brightness?
A1：Different chips, or the same chip but different brightness versions. The brightness will be different. But for the same chip and the same brightness version, the brightness will be slightly different. But please clarify the brightness difference between LEDs and lamps.
Q2：What is color temperature?
A2：Kelvin is a way to measure "temperature", and the light emitted by LED lamps will emit a certain color, which we classify as CTT (Kelvin). For example, warm (lower color temperature) light is often used in public areas to promote relaxation, while cool (higher color temperature) light is used to improve attention in offices.
Q3：What is the color rendering index?
A3：The color rendering index is a numerical value that reflects the color of the physical object. The higher the color rendering index, the higher the cost.
Q4：What is power factor and efficiency?
A4：Power factor and efficiency are numerical values that reflect the electrical performance of the driver. The higher the power factor and efficiency, the higher the cost. Please feel free to contact us for other questions, and we will reply you as soon as possible.
Q5：What are the advantages of street lights over traditional street lights?
A5：LED street lights have the advantages of high brightness, high efficiency, long life, energy saving and environmental protection. They do not contain harmful substances such as mercury and lead, and have little impact on the environment during production and recycling. They are truly green lighting solutions.
Q6：How is the beam management of LED street lights?
A6：The directional characteristics of LED light sources enable the beam to be precisely controlled. Through advanced optical design and light distribution technology, LED street lights can achieve efficient light distribution, reduce light pollution and improve lighting efficiency.
Q7：What are the common problems and solutions when LED street lights fail?
A7：Common problems include LED driver failure, LED chip quality problems, insufficient surge protection device (SPD) function, insufficient IP/IK rating, poor heat dissipation, poor powder coating quality, unreasonable lighting distribution and low efficiency. Solutions involve selecting LED drivers from well-known brands, using high-quality LED chips, installing additional SPDs, improving IP and IK ratings, designing effective heat dissipation systems, ensuring the quality of powder coatings and selecting appropriate optical lenses to achieve optimal lighting distribution.
Q8：What does the maintenance of LED street lights include?
A8：Maintenance of LED street lights includes regular inspection of the appearance and internal wiring of the lamps to ensure that the lamp structure is stable, the waterproof seal is intact, and there is no physical damage, as well as checking whether the internal wiring is intact and there are no exposed and damaged cables. The emitting surface of the LED street light should also be cleaned regularly to maintain its clarity and brightness.
03. LED flood Light
Q1：What are the advantages of LED flood lights?
A1：LED floodlights have the advantages of high luminous efficiency, good light quality, pure light color and rich colors. They can convert almost all electrical energy into light energy, do not contain ultraviolet and infrared rays, generate little heat, and belong to green lighting sources.
Q2：How to solve the light color temperature problem of LED flood lights?
A2：If the light color of the LED floodlight does not meet expectations, you can choose a suitable light color temperature, such as cold white light or warm white light. Some LED lamps provide dimming functions, which can change the light color temperature by adjusting the brightness to achieve satisfactory results.
Q3：What should I do if the LED flood light has a flickering problem?
A3：The flickering of LED floodlights may be caused by unstable power supply voltage or poor lamp design. First, make sure that the LED bulb is firmly fixed, and then check whether the power supply provides stable voltage and current. If the problem persists, you may need to replace the new bulb or reset the power supply.
Q4：What should I do if the LED flood light overheats?
A4：LED floodlights may overheat due to poor heat dissipation. You should choose LED lamps with good heat dissipation performance and ensure that the lamps are installed in a well-ventilated environment. Heat dissipation devices such as heat sinks and heat dissipation glue can be used to improve the heat dissipation effect.
Q5：Does LED flood light require maintenance?
A5：Yes, LED floodlights require regular maintenance, including cleaning the lens and radiator, checking the power supply and wiring, and ensuring the structure of the lamp is stable. This helps maintain the optimal performance of the lamp and prolong its life.
04. Hight mast Light
Q1：What are the advantages of high mast lights?
A1：
• Brightness: Due to the high installation position, high mast lights are usually equipped with high-power LED lights, which can illuminate areas of more than ten meters and will not be blocked by trees or buildings, ensuring the safety of drivers and pedestrians.
• Wide lighting area: The higher the high mast light, the wider the road it can illuminate, which is very suitable for illuminating large areas such as highways and squares.
• Easy maintenance: Some high mast lights are designed to be liftable, making regular maintenance relatively easy. The lamp can be controlled to drop to 2.5 meters above the ground, which is convenient for operators to maintain.
Q2：Is the maintenance cost of high mast lights?
A2：High mast lights using LED technology have a longer service life than traditional high-intensity discharge (HID) lamps and can withstand the impact of harsh environments, so they do not need to be replaced or maintained frequently, saving maintenance and replacement costs.
Q3：Can high mast lights save energy costs?
A3：Yes, LED high mast lights have better energy efficiency and can save up to 65% of energy costs compared to traditional lighting systems.
Q4：What are the benefits of LED high mast lights?
A4：LED high mast lights overcome almost all the disadvantages of high pressure sodium lamps. They are more energy-efficient, have a longer lifespan, perform well in bad weather, and have an average lifespan of more than 50,000 hours, which is twice that of HID lamps. This means less maintenance costs and less need for replacement.
